Terms of service

Terms and Conditions / Terms of Service / Terms of Purchase

PLEASE MAKE SURE YOU READ THE ENTIRETY OF THIS AGREEMENT, BY USING OUR SITE OR PURCHASING PRODUCTS MADE AVAILABLE ON THE SITE YOU AGREE THAT YOU UNDERSTAND AND HAVE COMPLETELY READ THROUGH THIS ENTIRE AGREEMENT

1. Introduction

This Website (the "Site") is owned and operated by DRC Media LLC and Dirt Road Cred Products LLC ;(collectively, "Company," "we," "us," or "our"). By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). By accessing or using this Site or purchasing any products made available on the Site, you acknowledge that both entities are involved in its operation. “Products” are defined as any and all products made available for purchase through the Site.

DRC Media LLC is responsible for Social Media, YouTube Content, Affiliate Connections, Online Sales, Shipping and Delivery and Media , while Dirt Road Cred Products LLC handles Physical Product Design and Distribution. Any references to "Company" in these Terms and Conditions apply to both entities unless otherwise stated. 

PLEASE NOTE THAT IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE YOU MUST REFRAIN FROM THE USAGE OF OUR SITE AND PURCHASE OF OUR PRODUCTS.

2. User Agreement

By accessing or using the Site or purchasing any products made available on the Site, you affirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) or have obtained verifiable parental or guardian consent. If you do not meet these criteria or do not agree to these Terms, you are prohibited from using the Site or purchasing any products made available on the Site, and we reserve the right to suspend or terminate your access.

3. Intellectual Property

All content, materials, and elements found on the Site, our Social Media Channels (YouTube, Facebook, Instagram, etc) including but not limited to text, images, videos, graphics, and logos, intellectual property, name and likeness, audio, and more are protected by federal copyright and trademark law and collectively the “Company Content”. You are granted a limited, non-transferable, and non-exclusive license to access and use the Company Content solely for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of the content may violate applicable laws and any infringement may result in legal action.

You are not permitted to:

Reproduce, distribute, transmit, publicly display, publicly perform, modify, adapt, edit, translate, or create derivative works from any Company Content owned by DRC Media LLC. Use any of our Company Content for commercial purposes, advertising, or promotion without prior written permission from DRC Media LLC. Download, re-upload, or store any content from DRC Media LLC’s platforms in any form without explicit consent.

DMCA Compliance

We take violations of our intellectual property rights seriously. If unauthorized use of Company Content is detected, DRC Media LLC reserves the right to take legal action, including issuing Digital Millennium Copyright Act (DMCA) takedown notices, seeking monetary damages, and pursuing other remedies allowed by law.

Permission Requests

If you wish to use, reference, or feature Company Content in any capacity, you must obtain written permission from DRC Media LLC in advance. For licensing or collaboration inquiries, please contact us directly at info@dirtroadcredmedia.com

Enforcement of Rights

DRC Media LLC, Dirt Road Cred Products LLC actively monitors the use of its intellectual property across the internet and other platforms. Any infringement or unauthorized use of Company Content will be addressed promptly and may result in legal proceedings to protect our rights.

By accessing or using our platforms, you acknowledge and agree to respect our intellectual property rights. For further questions regarding our content ownership or permissions, please contact us at info@dirtroadcredmedia.com

4. User Conduct

When using the Site, you agree to:

Respect the rights and privacy of other users and refrain from engaging in abusive, harmful, or otherwise objectionable behavior. Only submit content that you have the legal right to use and that is accurate, relevant, and appropriate. You acknowledge that you are solely responsible for any content you contribute. Adhere to any specific guidelines provided by us for submitting user-generated content, such as comments, reviews, or contributions to discussions.

The Company reserves the right, at its sole discretion, to restrict or terminate your access to the site or use of Products if it determines that your behavior is objectionable or violates these Terms.

4.1 Site Compliance

Our site is compliant with the following pieces of legislation: CCPA, CPRA, GDPR, Data Protection Act for UK users, LGPD for Brazilian users, PIPEDA for Canadian users, Australia Privacy Act of 1988, PIOP for S. Korean users, and APPI for Japanese users.

In the event of a change we will make commercially reasonable efforts to comply with these pieces of legislation within the required timeframes. 

5. Privacy Policy

To understand how we collect, use, store, and protect your personal information, please read our Privacy Policy. The Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy and data security.

6. Disclaimers

The content and information provided on the Site are for general informational purposes only. While we strive to maintain accurate and up-to-date content, we make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, suitability, or yty of the Site or its content. You assume full responsibility for your use of the Site and do so at your own risk.

7. Limitations of Liability

In no event shall DRC Media LLC, Dirt Road Cred Products LLC, its owners, affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of the Site or from purchasing and using any products made available on the Site.

8. Indemnification

By using the Site or purchasing any products made available on the Site, you agree to defend, indemnify, and hold harmless DRC Media LLC,& Dirt Road Cred Products LLC & and its owners, affiliates, officers, directors, employees, agents, and licensors from and against any claims, actions, liabilities, damages, losses, or demands, including reasonable legal and accounting fees, arising out of or related to your use of the Site, your purchase and use of any products made available on the Site, your violation of these Terms, or your violation of any applicable laws, regulations, or rights of any third party.

9. Affiliates and Affiliate Purchases

a. Affiliates: We may engage in affiliate marketing and promote certain products or services through the Site. These promotions may involve affiliate links, which means we may earn a commission if you make a purchase through those links. The inclusion of affiliate links does not affect the price you pay for the product or service.

b. Affiliate Purchases: When you make a purchase through an affiliate link on the Site, you understand and acknowledge that your transaction is solely between you and the affiliate merchant. We do not assume any responsibility or liability for any aspect of your purchase, including but not limited to product quality, shipping, payment processing, customer service, or any disputes that may arise.

c. Disclaimer of Liability: In relation to affiliate purchases, you agree that DRC Media LLC, Dirt Road Cred Products LLC & its owners, affiliates, officers, directors, employees, agents, or licensors shall not be held liable for any damages, costs, labor, or any other liabilities arising from your interaction with affiliate merchants or your purchase of products or services through affiliate links on the Site. You acknowledge that any issues with affiliate purchases should be directed to the respective affiliate merchant, and we are not responsible for resolving such issues.

d. Affiliate Content Submission: Our Site, direct email, and social media outlets including but not limited to Facebook, Instagram, YouTube, and more may allow users to submit content, such as articles, photos, video, reviews, or other materials. By submitting content, you grant DRC Media LLC and Dirt Road Cred Products LLC a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media. While we reserve the right to edit or modify submissions, we will provide appropriate attribution to the original author where possible.

9.1 FTC Compliance Notice

At DRC Media LLC and Dirt Road Cred Products LLC we are committed to adhering to all applicable Federal Trade Commission (FTC) guidelines on advertising and marketing practices. Transparency and honesty are foundational to our operations, and we strive to provide our audience with content that reflects these principles. By complying with FTC rules, we ensure that our communications maintain the highest standards of integrity and trust.

We want to be upfront with our audience that some of the content featured on our Site and YouTube channel may include paid advertisements, sponsorships, or affiliate links. In such cases, we make every effort to disclose these relationships clearly and prominently, in alignment with FTC disclosure requirements. Whether it's a sponsored product review, an affiliate recommendation, or branded content, we prioritize full transparency to ensure our audience can make informed decisions.

Most of the products we review are items that we have purchased ourselves in the past, and we strive to provide our honest opinions based on our firsthand experience. Whether or not a review is paid or sponsored, our goal is to deliver genuine and unbiased evaluations that our audience can trust. This commitment to authenticity is a cornerstone of our content creation process.

We encourage our audience to reach out if they have any questions or concerns about the nature of our advertising relationships or how they are disclosed. Your trust is of the utmost importance to us, and we remain committed to providing clarity and openness in all aspects of our business.

10. Information Submitted to Dealership Affiliate Partner

When you submit information to our dealership affiliate partner through our platform, please note that this information is transmitted directly to the dealership. The dealership affiliate partner will handle your information in accordance with their own privacy policy and terms of service. We encourage you to review their policies to understand how your information will be used.

Disclaimer on Dealership Transactions

We act solely as a facilitator for connecting you with our dealership affiliate partners and are not a party to any transactions, agreements, or contracts entered into between you and the dealership affiliate partner. Any and all negotiations, agreements, payments, or obligations arising from such transactions are exclusively between you and the dealership affiliate partner. We disclaim any and all responsibility or liability for any issues, disputes, or outcomes arising from these transactions, including but not limited to delivery, quality, warranties, or returns.

Pricing, Offers, and Ordering with Dealership Affiliates

All prices, deals, discounts, promotions, and ordering options provided by the dealership affiliate partner are subject to change at any time without prior notice and are entirely at the discretion of the dealership affiliate partner. We do not have any control over, nor do we guarantee the accuracy, availability, or validity of such information. Any representations made regarding prices, offers, or ordering options on our platform are for informational purposes only and should be confirmed directly with the dealership affiliate partner. We shall not be held liable for any discrepancies or changes in pricing, deals, or ordering options.

11. User Content Ownership and Usage Rights

You retain ownership of your User Content. Any User Content you post to the site will be considered non-confidential and non-proprietary. By providing any User Content through the Site you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assignees a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media to third parties any such material for any purpose consistent with our Privacy Policy.

11.1 Data Security & Third-Party App Disclaimer

1. Data Collection & Security

We value your privacy and take reasonable measures to protect any personal information you provide. However, we do not guarantee that our Site or any third-party platforms associated with any products made available on the Site are free from security risks or vulnerabilities. By using any products made available on the Site, and accessing our Site you acknowledge and accept the inherent risks of transmitting data over the internet.

2. Third-Party App Disclaimer

Some of the products made available on the Site require the use of a third-party mobile applications (“Apps”) to operate. The Apps are not owned, operated, or managed by DRC Media LLC or Dirt Road Cred Products LLC, and we have no control over their functionality, security, or data practices. Any issues related to the Apps—including software malfunctions, data privacy concerns, or security breaches—are the sole responsibility of the App providers.

By using any products made available on the Site, you agree that DRC Media LLC or Dirt Road Cred Products LLC and its officers, directors, employees, owners, affiliates, and agents is not liable for any damages, losses, or security risks resulting from the use of the Apps. We encourage you to review the App provider’s Terms of Service and Privacy Policy before using the Apps.

If you experience technical issues with the Apps, please refer to the Apps developer customer support, as we do not provide troubleshooting or support for third-party software.

12. Disclaimer of Warranties

12.1. Express Agreement and Warranty Disclaimers

You expressly agree that the use of the Site and purchase of products is at your sole risk. The Site, including all information, materials, and content available through the Site, are provided "as is, as available" and without warranties of any kind with respect to its correctness, accuracy, reliability, or otherwise. The Company does not warrant that the operation of the Site will be uninterrupted or free from errors, that defects will be corrected, or that the Site will be free of viruses or other harmful components. Without limitation to the foregoing, the Company hereby disclaims all warranties of any kind, whether express, implied or relating to the Site and all materials and content available through the Site, including but not limited to: (i) any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (ii) any warranties arising out of course of dealing, usage, or trade.

12.2. Assumption of Risk of Site Usage

You assume all risk for all damages that may result from your use of or access to the Site, your dealings with other users of the Site, and any materials or content available through the Site. You understand and agree that your use of the Site, and access, download, use, and/or otherwise obtain materials or content through the Site and any affiliated sites or services, at your own discretion and risk, and you will be solely responsible for any damage to your property (including to your computer system used in connection with the services) or loss of data that results from the use of the Site or the download or use of such materials or content.

12.4 No Liability for Damage or Injuries from Products

You acknowledge that using any products made available on the Site involves certain risks and that it is your responsibility to ensure proper use, installation, and maintenance. 

To the fullest extent permitted by law, DRC Media LLC and Dirt Road Cred Products LLC, including its officers, directors, employees, owners, affiliates, and agents, shall not be liable for any damages, injuries, or losses of any kind arising out of or related to the use of any products made available on the Site, including but not limited to:

Direct and Indirect Damages: Any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, loss of data, or other intangible losses, even if DRC Media LLC and Dirt Road Cred Products LLC has been advised of the possibility of such damages.

Vehicle Issues: Any issues or malfunctions related to your vehicle or other equipment, including but not limited to engine problems, transmission failures, brake system failures, or other mechanical issues that may result from the use of any products made available on the Site. DRC Media LLC and Dirt Road Cred Products LLC does not guarantee compatibility with any specific vehicle or system.

Electrical Systems and Wiring: Any issues related to electrical systems or wiring, including but not limited to short circuits, electrical fires, damage to electrical components, or other related problems that may arise from installing or using any products made available on the Site. Proper installation by a professional automotive technician is required to minimize risks associated with electrical systems.

Personal Injury and Bodily Harm: Any personal injury or bodily harm that may occur as a result of using any products made available on the Site, including but not limited to accidents, burns, cuts, or other injuries. This includes any injury resulting from improper installation, handling, or operation of any products made available on the Site.

Fatal Injuries: Any claims related to wrongful death, fatal accidents, or other fatalities that result from the use, misuse, improper installation, or mishandling of any products made available on the Site. This includes accidents or fatalities caused by failure to adhere to manufacturer instructions or failure to utilize a certified professional automotive technician for installation.

Property Damage: Any damage to property, including but not limited to vehicles, homes, or other possessions, that may occur due to the use of any products made available on the Site. This includes damage resulting from defects in the product, improper use, or failure to follow provided instructions.

Economic Losses: Any economic losses incurred, including but not limited to repair or replacement costs, loss of use, or any other financial losses resulting from the use of any products made available on the Site.

Claims from Third Parties: Any claims brought by third parties, including but not limited to product liability claims, negligence claims, or claims related to defects in any products made available on the Site or their performance.

Uncontrolled Factors: You acknowledge and accept that there are factors outside of DRC Media LLC and Dirt Road Cred Products LLC's control that may affect the performance, safety, or longevity of the product. These include, but are not limited to, your driving style, environmental conditions such as water intrusion, salt exposure, temperature fluctuations, and terrain, as well as improper or inadequate maintenance of the product or vehicle.

Legal Violations: Any claims arising from the usage of any products made available on the Site which violate local, state, federal or international laws. It is your responsibility to check these laws and regulations before using any products made available on the Site. 

DRC Media LLC and Dirt Road Cred Products LLC do not have knowledge of or control over how products made available on the Site are installed, used, or maintained. As such, it is the customer’s responsibility to ensure that the product is maintained in accordance with manufacturer recommendations. Regular inspections are required to identify wear, damage, or other potential safety hazards that may develop over time. Failure to perform such inspections or to address identified issues may lead to unsafe conditions.

You acknowledge that using any products made available on the Site involves certain risks and that it is your responsibility to ensure proper use, installation, and maintenance. 

12.5 No Liability for Vehicle Repairs, Vehicle Modifications, or Vehicle Wiring

DRC Media LLC and Dirt Road Cred Products LLC its owners, affiliates, officers, directors, employees, agents, or licensors shall not be liable for any vehicle repairs, modifications, or associated costs arising from the use of any products made available on the Site, including:

Repair Costs: Any costs associated with repairing or replacing vehicle components or systems damaged or altered due to the use of our products.

Modification Costs: Costs related to modifying or adjusting your vehicle to accommodate or integrate our products, including any modifications necessary for compatibility.

Wiring Issues: Any issues related to wiring or electrical systems, including damage to vehicle wiring, connectors, or electrical components that may result from the installation or use of products made available for purchase on the Site. Proper installation by a professional automotive technician is required.

Downtime: Any loss of use or downtime associated with repairs or modifications required as a result of using our products.

All products sold by our company must be installed by a professional automotive technician. The professional automotive technician will assess the installation process and determine if any additional parts or components are required to complete the installation safely and correctly. 

Definition of a Professional Automotive Technician

A professional automotive technician is an individual who has been formally trained and certified to perform automotive repairs and installations. This certification must be issued by a recognized and accredited organization, such as the National Institute for Automotive Service Excellence (ASE) or an equivalent certification body. The technician must also have relevant experience and expertise in handling the type of product being installed to ensure proper and safe installation. Self-installation or installation by an uncertified individual does not meet these criteria and will void any warranties, liabilities, or guarantees associated with any products made available on the Site. 

Some products sold by our company are merely retailed by "us" and may not include all the components necessary for installation or operation. It is the customer’s responsibility to ensure that all required components are acquired and installed by a professional automotive technician. Our company(s) are not liable for missing components that are not explicitly listed as included in the product description. Customers are encouraged to review the product specifications carefully and consult with their professional automotive technician to identify any additional needs prior to installation. 

12.5.1 FVMSS and DOT Standards on Products

All products made available on this Site are sold with the understanding that they may not comply with applicable Federal Motor Vehicle Safety Standards (FMVSS) and Department of Transportation (DOT) requirements. These products are designed for off-road, decorative, or recreational use, and unless explicitly stated, are not intended for use on public roads or highways.

It is the responsibility of the purchaser to verify that the installation and use of these products are compliant with all applicable local, state, and federal laws, regulations, and safety standards. The use of any product on vehicles operated on public roads may result in violations of traffic laws, fines, or penalties, as well as potential safety hazards.

12.5.2 Product Testing and Use Disclaimer

It is the sole responsibility of the purchaser to thoroughly inspect and test all products prior to their initial use and to conduct regular inspections and tests before each subsequent use. This includes verifying proper installation, functionality, and performance to ensure safe operation.

The vehicles these products are designed for may frequently encounter off-road use and harsh conditions, such as extreme terrain, water exposure, vibration, and temperature fluctuations. These conditions can accelerate wear and tear, increase the risk of damage, and impact the performance of the products. As such, more stringent and frequent inspections are required to ensure continued safe and reliable operation.

Failure to test the products before use or neglecting regular inspections may result in improper functioning, potential damage, or unsafe conditions. The user assumes all risks associated with the operation of these products, including the responsibility to address any issues or defects identified during testing.

12.7 Parts Sold to Original Purchaser

All parts sold on the Site are intended for use exclusively by the original purchaser and are not authorized for resale, gifting, or transfer to any other party.

12.8 Geographical and Vehicle Application Policy

This Geographical and Vehicle Application Policy (the "Policy") applies to all products designed, manufactured, distributed, and sold by DRC Media LLC and Dirt Road Cred Products LLC ("Company").

Intended Use and Scope

All products available on the Site are expressly intended for use solely within the geographic boundaries of the United States of America (the "United States"). These products are not intended for vehicles that are not within this geographical boundary.

Prohibition of International Use 

DRC does not authorize, support, or approve the sale, installation, or use of any products outside of the United States available for purchase on the Site. Furthermore, these products are not designed for vehicles that are not manufactured to United States specifications. The use of products available on the Site on vehicles intended for foreign markets or their operation outside of the United States may result in improper fitment, reduced performance, noncompliance with international standards, and/or the voiding of all warranties or guarantees provided by Company.

Warranty Limitations

The warranties and guarantees associated with Company products are strictly limited to their intended use within the United States and on vehicles manufactured for the United States market. Any deviation from the intended geographic or vehicle application as outlined in this Policy will immediately void all applicable warranties and guarantees.

30-Day Warranty

We stand behind the quality of our products and are committed to your satisfaction. Our 30-day warranty ensures that if your product arrives damaged, defective, or fails to perform as expected, we will take the necessary steps to resolve the issue.

Dirt Road Cred Products LLC Warranty Coverage:

• Limited warranty covers defects in materials and workmanship for Dirt Road Cred Products LLC products under normal use for a period of 30 days from the date of purchase.

• If you experience any issues with your product within 30 days, please contact us immediately at info@dirtroadcredmedia.com

• To be eligible for a warranty claim, you will be required to provide proof of purchase (receipt or order number).
  

• Any other products made available on the site from other Manufacturers may have their own warranty from the manufacturer themselves, it is the responsibility of the consumer to reach out to the manufacturer of those products. Company will not warranty, refund, or advise on any claims of products produced by another manufacturer.

What’s Not Covered:

• Damage resulting from misuse, accidents, or improper handling.

• Products that have been modified or tampered with

• Normal wear and tear.

Resolution Process:

1. Contact Us: Reach out to our team to describe the issue. Be ready to provide a photo or video of the defect if applicable.

2. Inspection: We will assess your claim and may request the return of the defective product for further evaluation.

3. Replacement or Refund: If your warranty claim is approved, we will offer either a replacement product or a full refund, based on your preference and product availability.

Limitations:

• This warranty is non-transferable and applies only to the original purchaser.

• The warranty is limited to the cost of the product itself; shipping and handling fees may apply. Please see our Refund policy in Section 12.9

12.8 Shipping Policy

This Shipping Policy (the "Policy") applies to all orders placed with The Company ("DRC Media LLC and Dirt Road Cred Products LLC"). By completing a purchase, the customer ("Buyer") agrees to the terms outlined below.

1. Buyer Responsibility for Accurate Shipping Information

a. Buyers are solely responsible for ensuring that all shipping information, including name, address, and contact details, is entered correctly at the time of purchase.

b. The Company is not responsible for any delays, lost shipments, or misdeliveries caused by errors in the shipping information provided by the Buyer.

2. Lost, Stolen, or Mis-delivered Packages

a. Once a package has been handed over to the designated shipping carrier and marked as "Delivered," The Company’s responsibility for the shipment ends.

b. The Company is not responsible for packages that are:

i. Lost in transit.

ii. Stolen after delivery.

iii. Delivered to an incorrect address provided by the Buyer.

c. Buyers are advised to track their shipment and ensure timely retrieval of their package to prevent theft or loss.

d. If a package appears lost or stolen in transit, please allow up to 15 business days from the shipping date before we determine the package’s status. If the package is not delivered after this period, we will work with the carrier to investigate and resolve the issue. 

WE WILL NOT ISSUE ANY REFUNDS UNTIL THE 15 BUSINESS DAY PERIOD IS OVER

3. Shipping Claims and Disputes

a. If a package is marked as delivered but cannot be located, Buyers must first contact the shipping carrier to open a claim.

b. The Company will provide reasonable assistance, such as proof of shipment, but will not assume liability or reimburse Buyers for lost, stolen, or mis-delivered packages.

4. Non-Delivery Due to Buyer Absence or Refusal

a. If a package cannot be delivered due to the Buyer’s absence, refusal, or failure to retrieve the package from the carrier, the Buyer will be responsible for any return shipping fees or redelivery charges.

5. Changes to Shipping Information

a. Once an order has been processed and shipped, changes to shipping details cannot be accommodated. Buyers are responsible for verifying all information before completing their purchase.

12.9 Refund Policy

a. Returns & Refund Eligibility

We accept returns within fourteen (14) days of delivery, provided the item is in its original condition. Returns and refunds of other vendors products must be processed through the manufacturer. ABSOLUTELY NO REFUNDS ON DIGITAL PRODUCTS including but not limited to: GIVEAWAY ENTRIES. Any entries that may have been earned from a qualifying purchase towards a giveaway will be automatically void in the event of a return. If the product appears to be used or in any other way modified we reserve the right to deny refund. We will not refund any amount greater than the sum of the original order including shipping and tax. To start a return, you can contact us at info@dirtroadcredmedia.com. Please note that returns will need to be sent to the following address: 

Unit 102 1594 Cumberland Street Lebanon, PA 17042

b. Refund Process

A refund will only be issued once the returned product is confirmed to be delivered back to the Company Address. Customers must provide tracking information as proof of shipment. The refund will be issued to the same payment method used at the time of purchase and to the original purchaser, with no exceptions. Refunds may take up to 15 Business days to process depending on the payment method.

13. Changes to Terms

We reserve the right to modify, amend, or replace these Terms at any time by posting the updated version on the Site. Your continued use of the Site and continued use of products sold through the Site after any changes indicates your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

14. NOTICES.

Except as specified otherwise in these Terms, all notices to Company must be sent to UNIT 102 1594 Cumberland Street Lebanon, PA 17042 by certified mail, and will be deemed given upon receipt by Company. All notices by Company to you will be sent to the email address you have made available to Company, and will be deemed given on the day sent.

15. CONSENT TO ELECTRONIC COMMUNICATIONS.

By using the Site or Products, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about your choices regarding our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

16. GENERAL TERMS.

These Terms, together with the Privacy Policy, Product Instructions and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company, by and on behalf of its subsidiaries and affiliates with respect to the Site and Products and supersede all prior agreements with respect to the Site and Products. The Company may assign the Terms at any time without notice. You may not assign or transfer these Terms, in whole or in part, without our prior written consent. If any provision of these Terms is held to be unlawful or unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect. The failure to require performance of any provision will not affect our right to require performance at any time thereafter, nor will a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in these Terms is for convenience only and will not have any impact on the interpretation of particular provisions. Upon termination of these Terms, any provision that by its nature or express terms should survive will survive such termination or expiration.

The Terms of Service provided by DRC Media LLC and Dirt Road Cred Products LLC are supplemental to the product-specific instructions, manuals, and guidelines included with each purchased item. These documents are intended to work together to provide Buyers with a comprehensive understanding of the proper use, installation, and maintenance of DRC Media LLC and Dirt Road Cred Products LLC's products. All Buyers are strongly encouraged to review both the Terms of Service and the included product documentation in detail prior to installation or use. Any deviation from these guidelines or failure to adhere to these requirements will release DRC Media LLC and Dirt Road Cred Products LLC from any associated liability.

17. Legal Disputes

17.1. Law for Legal Disputes

All disputes arising out of or relating to these Terms ("Disputes") shall be governed and constructed in accordance with the laws of the State of Pennsylvania, without regard to conflicts of law provisions. Subject to the binding arbitration provisions in Section 21.3, sole and exclusive jurisdiction for any action or proceeding arising out of or related to these Terms shall be an appropriate state or federal court located in Pennsylvania.

17.1.1 Geographical Location

By purchasing products, using services, or accessing this Site, the buyer or user agrees that any and all legal matters, disputes, claims, or proceedings arising from or related to the purchase, use, or installation of products, the provision of services, or the use of this Site shall be governed by the laws of the Commonwealth of Pennsylvania. Furthermore, the buyer or user agrees that the exclusive jurisdiction for resolving any legal disputes shall be the courts located in Lebanon, Pennsylvania, USA.

The buyer or user expressly acknowledges and agrees that no provisions, accommodations, or exceptions will be made for any legal findings, proceedings, or disputes outside of the designated jurisdiction in Pennsylvania. It is the sole responsibility of the buyer or user to comply with this jurisdictional agreement.

17.2. Timing to Commence Action

Any cause of action you may have with respect to your use of the Site or purchase of products must be commenced within 1 year after the claim or cause of action arises.

17.3. Binding Arbitration

17.3.1. Binding Arbitration Agreement

In the interest of resolving Disputes between you and Company in the most expedient and cost-effective manner, you and DRC Media LLC and Dirt Road Cred Products LLC agree that any and all Disputes will be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. 

17.3.2. Arbitration Procedures

Any arbitration between you and Company will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at https://www.adr.org/, by calling the AAA at 1-800-778-7879, or by contacting Company.

17.3.3. Initiating Arbitration

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or if we do not have a physical address on file for you, by electronic mail ("Notice"). Company's address is set forth in Section 14 and Section 22 of this agreement. The Notice must (a) describe the nature and basis of the claim or dispute, and (b) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement within 30 days after the Notice is received, you or Company may commence an arbitration proceeding.

17.3.4. Location and Fees

If you commence arbitration in accordance with these Terms, Company will NOT reimburse you for your payment of the filing fee. Any arbitration hearings will take place at a location to be agreed upon in Lebanon, Pennsylvania, provided that if the claim is for $1,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance-based telephonic hearing; or (c) by an in-person hearing as established by the AAA Rules in the county of our billing address 17046 . If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In such a case, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within fourteen (14) days of the arbitrator's ruling on the merits.

17.3.5. Exceptions to Arbitration

Notwithstanding this subsection, you and the Company agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our right to: (a) bring an individual action in small claims court; (b) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available; (c) seek injunctive relief in a court of law. In a case of Intellectual Property Rights infringement against the Company, we reserve the right to choose the type of trial to commence.

17.4. Jury Trial Waiver

By agreeing to these Terms, you and the Company each waive the right to a trial by jury in any action or proceeding arising out of or related to this agreement. Both parties agree that any dispute, claim, or controversy shall be resolved by a court of competent jurisdiction without a jury, and the parties waive any right to a jury trial to the fullest extent permitted by law.

17.5. Class Action Waiver

By agreeing to these Terms, you waive your right to participate in any class action, collective action, or representative action in connection with any dispute arising out of or related to this Agreement. Any claims or disputes must be resolved on an individual basis, and you agree that no arbitration or court proceeding shall proceed as a class action or include claims brought on behalf of others.

17.6. Right to Opt Out

IF YOU DO NOT WISH TO BE BOUND BY THIS LEGAL DISPUTES PROVISION, IN WHOLE OR IN PART, YOU MUST NOTIFY COMPANY IN WRITING WITHIN THIRTY (30) CALENDAR DAYS OF THE DATE THAT YOU FIRST READ THESE TERMS AS REQUIRED FOR PURCHASE AND MADE AVAILABLE ON OUR SITE. YOUR NOTIFICATION MUST INCLUDE YOUR ORDER NUMBER AND A CLEAR STATEMENT OF YOUR INTENT, SUCH AS "I REJECT THE CLASS ACTION WAIVER IN COMPANY’S TERMS" OR "I REJECT THE LEGAL DISPUTES CLAUSE IN COMPANY’S TERMS." YOUR DECISION TO OPT OUT OF THIS LEGAL DISPUTES PROVISION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH US OR THE DELIVERY OF SERVICES TO YOU BY US, HOWEVER IT MAY REQUIRE THE IMMEDIATE HALT OF USE OF OUR PRODUCTS.

17.7. Severability

If for any reason a court of competent jurisdiction finds any provision of this Legal Disputes clause, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Terms, and the remainder of the Terms shall continue in full force and effect.

17.8. Survival

This Legal Disputes clause shall survive any expiration or termination of these Terms or your Services/Purchases with Company.

18. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms, please do not hesitate to contact us at info@dirtroadcredmedia.com. We will make our best effort to respond to your communication in a timely manner. Our physical address for all mailing purposes is:

UNIT 102 1594 Cumberland Street Lebanon, PA 17042